Recruiting the right staff into your team is the most important responsibility of any manager. More than four in five employers struggle to attract the right talent. The advice in ‘Dream Team’ is aimed at SMEs, taking the best practice from the greatest employers.

Managing poor work performance is the most common complaint by employers costing you hundreds (if not thousands) of pounds every year if left unmanaged.

When you have to deal with a discipline, whether conduct or capability, it is vitally important to collect and consider all the facts before taking any action.