Too Many Employers Are Left Holding the Baby
25 August 2021

Having a baby is a very special time and it’s important to ensure that expectant parents are well looked after. But I have noticed that once past the excitements of pregnancy and birth, many new parents have a very simple plan for childcare when returning to work.

Parents, especially mum. Sometimes it’s mum and mother-in-law. No plan B.

Far too many of them don’t think beyond that and all too frequently, it means that too many employers are left in the lurch when Plan A derails.

Arranging childcare within the family is perfectly OK, but life will always throw a googly and things have a habit of coming unravelled. The family carer may get fed up with being a carer. She (it’s often though not always a female family member) may become unwell or go on an extended holiday. She may have to care for elderly parents and can’t cope with a grandchild as well. She may move too far away to make daily caring a realistic option.

Before the pandemic I used to say that looking after a child is a job in itself. You can’t look after a child and do a job of work properly. Asking to work at home while caring for a child is not a solution.

During the last 18 month we had to try to do just that because schools were closed and other options limited, there aren’t many parents who would disagree.

Over the years I have had to help clients help many employees manage breakdowns in childcare arrangements, I encourage my clients talk to their employees who have become parents of the extreme desirability of having a Plan B, ideally before there is a crisis.

Childcare in the UK is expensive and difficult to arrange so I wholly understand that it is tempting to rely on mum/ mum-in-law and hope that things go OK. They won’t – certainly not all the time.

Remember that it’s a bad idea to start recruiting when you’re desperate for new staff. In the same way, it’s equally hard to look for childcare alternatives when you’re up against it.

A breakdown in care arrangements tends to make employers, staff (and the poor children) very stressed and decisions made under pressure can make things worse.

To manage childcare effectively, parents must do some proper forward planning. It’s important to create and maintain a solid support system. Here are some approaches you can put to your staff to consider.

Identify people with the same patterns of your life. Try to find other parents whose routines match yours. For example, are there other families in your street or neighbourhood whose children attend the same school or day care. Get to know them and explore the possibility of sharing pickup and drop-off times.

Locate and build a network of professional carers that you can call on when you need additional support. It takes time and care to build up this network. You have to proactively find, interview, trial and manage them, but you get the benefit of a trusted professional that can come in and do what you need. Ask around, post on parent/neighbourhood forums, and use childcare-focused services. Try to have at least two to three sitters on your list. The more options you have, the more likely you’ll be able to get help when you need it.

During the pandemic, when many people still had busy jobs and children needing care and schooling and no social outlets, “bubbles” were created allowing one or two families to meet and safely socialise, and with whom childcare could be shared.

Create a childcare bubble to include multiple families for different needs, including socialising, meal help, and last-minute childcare assistance. There are many ways to structure the mutually helpful, rotating blocks of care. The key is to identify what each family needs and come to an agreement within your bubble. For each family in your bubble, have a conversation around the mutual help that would be helpful to give and get and what it might look like.

Things go wrong. That’s life. Even with meticulous planning, there will be times when employees have care problems and will need to work flexibly or to take some dependency leave. If this is the exception rather than the rule, it will be far less stressful for all concerned.

Sign up for our free resources and free weekly tip - subscribe here.

For help resolving all your HR queries and problems get in touch!


Although every effort has been made to ensure the accuracy of the information contained in this blog, nothing herein should be construed as giving advice and no responsibility will be taken for inaccuracies or errors.

Copyright © 2024 all rights reserved. You may copy or distribute this blog as long as this copyright notice and full information about contacting the author are attached. The author is Kate Russell of Russell HR Consulting Ltd.